The Loop - Privacy Policy

This site (The Loop) is owned, managed and operated by Murrindindi Shire Council (Council) using software licensed from Social Pinpoint. The site is managed in line with the Information Privacy Principles and the Privacy and Data Protection Act 2014.

For details on how Council collects and protects your personal information, refer to our Privacy Policy.

Council uses this site as a method of engaging with the community about a range of issues and projects. Council asks for feedback from the community in various methods, including surveys, notice boards or sticky-notes. Some of these methods may be in an open forum, which would visible to other visitors to the site.

Feedback collected on a particular topic is considered a ‘submission’ and its content (except personal details) is available to the public upon request under the Freedom of Information Act 1982.

The software platform The Loop website runs on and associated technology operations are provided by Social Pinpoint Pty Ltd. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

Registration and Participation

Visitors to the site are encouraged to register to provide feedback and leave comments. Registration will enable Council to provide users information on projects of interest to them. The registration process includes the requirement for some personal information including name and email address. Optional fields include age, gender and township of residence.

This information is used by Council to better understand the demographics of our community interacting with this site. You may opt-in to receive marketing and promotional communications to help us improve our site and engagement campaigns.

However, in line with the Information Privacy Principle 8, you have the option of not identifying yourself to provide us with your feedback, wherever it is lawful and practicable. Should that be the case, please contact our Community Engagement Officer on 03 5772 0333 or email